Filing of complaints and suggestions

Lodging a complaint against a court

A party to an administrative court proceeding has the right to file a complaint against the procedure of the Supreme Administrative Court of the Slovak Republic, which may be directed against the violation of the right to a public hearing of a case without undue delay in a particular proceeding or against the violation of the principles of the dignity of judicial proceedings by judges or employees who perform tasks in the exercise of judicial power.

The complaint must

• be in writing,
• include the name, surname and residence address of the complainant if he is a natural person,
• include the name and registered office of the complainant and the name and surname of the person authorised to act for the legal person, if the complainant is a legal person,
• contain the complainant’s handwritten signature, if the complaint is submitted in documentary form,
• be authorised in accordance with a special provision, if submitted in electronic form,
• be legible and intelligible,
• be clear who it is directed against, what deficiencies it refers to and what the complainant claims.

If the complainant chooses a representative to lodge the complaint on his behalf, the complaint must include a written authorisation with a certified signature to represent the complainant in lodging the complaint and in the acts connected with the handling of the complaint. If the complaint is submitted in electronic form, the procedure for representing the complainant shall be as laid down in a special regulation. The obligation to enclose a power of attorney shall not apply to the representation of the complainant by a lawyer pursuant to a special regulation.

The complaint may not be anonymous, as anonymous complaints shall not be dealt with.

How to file a complaint?

• by post to:
  Najvyšší správny súd Slovenskej republiky
  Trenčianska 56/A
  821 09 Bratislava
• in person at the registry of the Supreme Administrative Court of the Slovak Republic on working days and during office hours,
• by e-mail to the following e-mail address: podatelna@nssud.sk,
• to the electronic mailbox of the Office of the Supreme Administrative Court of the Slovak Republic via the central portal of public administration (www.slovensko.sk/en/title).

An employee of the Chancellery of the Supreme Administrative Court of the Slovak Republic shall draw up a complaint in documentary form on behalf of the complainant in the event of personal appearance only if the complainant is a person whose state of health objectively prevents him/her from drawing up the complaint in documentary form himself/herself. If the complainant appears in person to file a complaint which is not in writing, the employee of the Chancellery of the Supreme Administrative Court of the Slovak Republic shall allow him/her to prepare the complaint in writing himself/herself.

Complaint procedure

The complaint shall be handled by the Vice-Chairman of the Supreme Administrative Court of the Slovak Republic within 30 days from the date of its receipt. This time limit may be extended in cases provided for by law, of which the complainant shall be notified without undue delay. The complaint may be dealt with within a maximum period of 3 months from the date of its receipt. The purpose of dealing with complaints shall be to establish whether delays in proceedings or breaches of the dignity of justice have been caused in the cases in question and, where appropriate, to remedy the deficiencies found. The complainant will be informed in writing of the manner in which the complaint has been dealt with and the action taken, unless otherwise provided by law. Further information on the procedure for handling complaints is laid down in Act No 757/2004, and, in the alternative, Act No 9/2010.

Submitting suggestions

A complaint is a submission by a natural or legal person pointing out improper conduct of judges, court officials or court staff outside court proceedings and other shortcomings in the courts which are not related to the proceedings and decision-making in the pending cases.

How to file a suggestion?

• by e-mail to the following e-mail address: podatelna@nssud.sk,
• to the electronic mailbox of the Chancellery of the Supreme Administrative Court of the Slovak Republic via the central portal of public administration (www.slovensko.sk/en/title),
• in person to the registry of the Supreme Administrative Court of the Slovak Republic on working days and during office hours at its seat.
• by post to:
  Najvyšší správny súd Slovenskej republiky
  Trenčianska 56/A
  821 09 Bratislava

Procedure for dealing with suggestions

The purpose of dealing with suggestions is to carry out the necessary measures aimed at eliminating the identified deficiencies and their causes. Suggestions shall be handled by the Vice-President of the Supreme Administrative Court of the Slovak Republic, with the exception of complaints concerning judges, which shall be handled by the Judicial Council of the Supreme Administrative Court of the Slovak Republic, or its authorised members. The complaint shall be dealt with within 2 months from the date of its receipt by the Supreme Administrative Court of the Slovak Republic. The applicant shall be informed in writing of the manner in which the complaint has been dealt with and the measures taken.